Quality of Engagement Scales
Please use the below scales and information to score conversations and engagement activities on site.
Quality of Engagement Scale
| Depth of conversation | ||
1 |
General rapport | Hello, chit chat, talk about the weather or unrelated topic etc |
2 |
Basic information | Brief mention of one or more key topics |
3 |
Some explanation | Mention and explanation of one key topic |
4 |
Detailed conversation | Several topics mentioned and explained |
5 |
Full in-depth conversation | Birds and disturbance topics must be explained plus mention of other topics and key messages
Dog conversation must include specific advice or instruction on how to reduce or avoid disturbance. |
| Key conversation topics | |
| Birds | SPA species, behaviour e.g. feeding and resting, migration, energy use etc. |
| Disturbance | Causes, impacts, ways to reduce |
| Coastal code | Four different points |
| Coastal recreation | Different activities, watersports, the bigger picture etc |
| Dogs | Coast and Country Canines, behaviours, training tips, link to predator/impact |
| Importance of the Solent / local area | Habitats, designations |
| Information about the project | Mitigation, development, partners, SSP, rangers |
| Receptiveness of visitors | |
1 |
Opposed |
2 |
Lack of interest |
3 |
Indifferent/neutral |
4 |
Supportive |
5 |
Actively engaged |
